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Windows refund

 
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heiowge
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Joined: Wed Feb 27, 2008 8:21 pm
Posts: 1892
Location: Cheshire, UK

PostPosted: Fri Dec 09, 2011 2:50 pm    Post subject: Windows refund Reply with quote

Can anyone tell me exactly who is responsible for issuing a windows refund - the OEM or the retailer?

Basically, if I buy an eeepc, who should I pressure - PC World etc or ASUS?
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Dead old Dell Dimension 3000 pentium 4 processor 2GB DDR1 RAM 80GB HD. See what I'm reduced to!

eeepc 1015PX, 1.66 Ghz Intel atom processor, 2 GB DDR3, 320 GB hd, Mint 14 MATE. Fan needs fixing.
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towy71
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Joined: Wed Apr 06, 2005 3:11 pm
Posts: 4243
Location: wild West Wales

PostPosted: Fri Dec 09, 2011 3:18 pm    Post subject: Reply with quote

I would imagine it is the retailer Wink Good luck with that though Rolling Eyes
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chris0161



Joined: Fri Jun 06, 2008 12:28 pm
Posts: 6

PostPosted: Sun Jan 15, 2012 2:18 pm    Post subject: Reply with quote

Microsoft EULA basically states that if you buy a computer with Windows installed and you do not want to use Windows you have to return the whole system for a full manufactures refund. This is despite this being a violation of consumer law in many countries.

See the wiki for more info :

http://en.wikipedia.org/wiki/Windows_refund

The best way to avoid the Windows tax is to build your own system or find one of the small number of vendors who provide a bare metal system or pre-install a Linux Distro like Linux Emporium:

http://www.linuxemporium.co.uk/
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heiowge
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Joined: Wed Feb 27, 2008 8:21 pm
Posts: 1892
Location: Cheshire, UK

PostPosted: Sun Jan 15, 2012 3:03 pm    Post subject: Reply with quote

Thanks. I have to ask though... do they sell eeepcs for less than PC world do?

I like shops that sell linux PCs, but I have yet to find one that sells laptops at a lower or equal price to the main stores. My desktop is a custom build, bought as a tower only without OS. I've not been so lucky with my netbooks.
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Dead old Dell Dimension 3000 pentium 4 processor 2GB DDR1 RAM 80GB HD. See what I'm reduced to!

eeepc 1015PX, 1.66 Ghz Intel atom processor, 2 GB DDR3, 320 GB hd, Mint 14 MATE. Fan needs fixing.
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TheLiquidator



Joined: Mon Apr 11, 2005 10:31 pm
Posts: 81

PostPosted: Tue Feb 07, 2012 2:21 pm    Post subject: Reply with quote

You might find this interesting

http://www.theinquirer.net/inquirer/news/2144392/lenovo-loses-french-lawsuit-windows-bundles
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heiowge
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Joined: Wed Feb 27, 2008 8:21 pm
Posts: 1892
Location: Cheshire, UK

PostPosted: Tue Feb 07, 2012 7:28 pm    Post subject: Reply with quote

That is interesting. I wish I could get the same support here. All I've managed to find is that the EULA means I have to return my laptop for a full refund or accept it as is. Sad
_________________
Dead old Dell Dimension 3000 pentium 4 processor 2GB DDR1 RAM 80GB HD. See what I'm reduced to!

eeepc 1015PX, 1.66 Ghz Intel atom processor, 2 GB DDR3, 320 GB hd, Mint 14 MATE. Fan needs fixing.
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TheLiquidator



Joined: Mon Apr 11, 2005 10:31 pm
Posts: 81

PostPosted: Tue Feb 07, 2012 11:48 pm    Post subject: Reply with quote

Acer does appear to have a policy - a 20 refund

http://en.wikipedia.org/wiki/Windows_refund

Whether it's worth the hassle for such a small sum is debatable.

Amazon do have a Ubuntu netbook here

http://www.amazon.co.uk/meenee-MNW737-Laptop-1-8GHz-Bluetooth/dp/B004GGB7UQ/ref=sr_1_20?ie=UTF8&qid=1328657433&sr=8-20

Seems fairly well regarded although I have no personal knowledge.

FWIW my next laptop may well be from novatech.co.uk who sell laptops without an OS - just watch the prices fly up when you select windows!
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heiowge
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Joined: Wed Feb 27, 2008 8:21 pm
Posts: 1892
Location: Cheshire, UK

PostPosted: Wed Feb 08, 2012 8:20 am    Post subject: Reply with quote

Thanks. Please note the specs in my signature. The second machine listed is the one I actually bought. Asus claims to have no policy regarding windows since it "isn't their product" and I was advised to persue the matter with Microsoft! Rolling Eyes
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Dead old Dell Dimension 3000 pentium 4 processor 2GB DDR1 RAM 80GB HD. See what I'm reduced to!

eeepc 1015PX, 1.66 Ghz Intel atom processor, 2 GB DDR3, 320 GB hd, Mint 14 MATE. Fan needs fixing.
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TheLiquidator



Joined: Mon Apr 11, 2005 10:31 pm
Posts: 81

PostPosted: Wed Feb 08, 2012 5:52 pm    Post subject: Reply with quote

Ooops! Sorry for the mistake - it was late last night Very Happy
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