Windows refund

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Windows refund

Postby heiowge » Fri Dec 09, 2011 2:50 pm

Can anyone tell me exactly who is responsible for issuing a windows refund - the OEM or the retailer?

Basically, if I buy an eeepc, who should I pressure - PC World etc or ASUS?
i5 4440 3.1Ghz, Asus H87M-E motherboard, 8GB DDR3, 2GB DDR5 nVidia card, 2x500GB Seagate hd, Coolermaster 750W PSU running Mint 16 MATE and Win7

eeepc 1015PX, 1.66 Ghz Intel atom processor, 2 GB DDR3, 320 GB hd, Mint 14 MATE. Fan needs fixing.
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Postby towy71 » Fri Dec 09, 2011 3:18 pm

I would imagine it is the retailer :wink: Good luck with that though :roll:
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Postby chris0161 » Sun Jan 15, 2012 2:18 pm

Microsoft EULA basically states that if you buy a computer with Windows installed and you do not want to use Windows you have to return the whole system for a full manufactures refund. This is despite this being a violation of consumer law in many countries.

See the wiki for more info :

http://en.wikipedia.org/wiki/Windows_refund

The best way to avoid the Windows tax is to build your own system or find one of the small number of vendors who provide a bare metal system or pre-install a Linux Distro like Linux Emporium:

http://www.linuxemporium.co.uk/
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Postby heiowge » Sun Jan 15, 2012 3:03 pm

Thanks. I have to ask though... do they sell eeepcs for less than PC world do?

I like shops that sell linux PCs, but I have yet to find one that sells laptops at a lower or equal price to the main stores. My desktop is a custom build, bought as a tower only without OS. I've not been so lucky with my netbooks.
i5 4440 3.1Ghz, Asus H87M-E motherboard, 8GB DDR3, 2GB DDR5 nVidia card, 2x500GB Seagate hd, Coolermaster 750W PSU running Mint 16 MATE and Win7

eeepc 1015PX, 1.66 Ghz Intel atom processor, 2 GB DDR3, 320 GB hd, Mint 14 MATE. Fan needs fixing.
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Postby TheLiquidator » Tue Feb 07, 2012 2:21 pm

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Postby heiowge » Tue Feb 07, 2012 7:28 pm

That is interesting. I wish I could get the same support here. All I've managed to find is that the EULA means I have to return my laptop for a full refund or accept it as is. :(
i5 4440 3.1Ghz, Asus H87M-E motherboard, 8GB DDR3, 2GB DDR5 nVidia card, 2x500GB Seagate hd, Coolermaster 750W PSU running Mint 16 MATE and Win7

eeepc 1015PX, 1.66 Ghz Intel atom processor, 2 GB DDR3, 320 GB hd, Mint 14 MATE. Fan needs fixing.
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Postby TheLiquidator » Tue Feb 07, 2012 11:48 pm

Acer does appear to have a policy - a £20 refund

http://en.wikipedia.org/wiki/Windows_refund

Whether it's worth the hassle for such a small sum is debatable.

Amazon do have a Ubuntu netbook here

http://www.amazon.co.uk/meenee-MNW737-L ... 33&sr=8-20

Seems fairly well regarded although I have no personal knowledge.

FWIW my next laptop may well be from novatech.co.uk who sell laptops without an OS - just watch the prices fly up when you select windows!
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Postby heiowge » Wed Feb 08, 2012 8:20 am

Thanks. Please note the specs in my signature. The second machine listed is the one I actually bought. Asus claims to have no policy regarding windows since it "isn't their product" and I was advised to persue the matter with Microsoft! :roll:
i5 4440 3.1Ghz, Asus H87M-E motherboard, 8GB DDR3, 2GB DDR5 nVidia card, 2x500GB Seagate hd, Coolermaster 750W PSU running Mint 16 MATE and Win7

eeepc 1015PX, 1.66 Ghz Intel atom processor, 2 GB DDR3, 320 GB hd, Mint 14 MATE. Fan needs fixing.
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Postby TheLiquidator » Wed Feb 08, 2012 5:52 pm

Ooops! Sorry for the mistake - it was late last night :D
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