Linux Format forums Forum Index Linux Format forums
Help, discussion, magazine feedback and more
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Brother printer problem

 
Post new topic   Reply to topic    Linux Format forums Forum Index -> Help!
View previous topic :: View next topic  
Author Message
pk_fox
LXF regular


Joined: Wed Apr 13, 2005 2:38 pm
Posts: 205
Location: Surrey, UK
PostPosted: Mon Jan 07, 2013 1:51 pm    Post subject: Brother printer problem Reply with quote
Hi all, my Brother HL-2270DW printer has just stopped printing via my Linux Fedora laptop, the jobs section of the web interface is showing all my jobs as completed but nothing comes out of the printer. I'm running Fedora 17 and haven't used the printer for a couple of months in which time I've had several updates via yum - any ideas ? checked all the usual things paper, cable connected ok etc... The CUPS web interface is not showing any errors either Sad Googled like mad but can't find an answer
Back to top
View user's profile Send private message
Dutch_Master
LXF regular


Joined: Tue Mar 27, 2007 2:49 am
Posts: 2354
PostPosted: Mon Jan 07, 2013 2:03 pm    Post subject: Reply with quote
Brother has excellent Linux support, try re-installing the correct driver:
http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/index.html
Back to top
View user's profile Send private message
pk_fox
LXF regular


Joined: Wed Apr 13, 2005 2:38 pm
Posts: 205
Location: Surrey, UK
PostPosted: Mon Jan 07, 2013 2:17 pm    Post subject: Reply with quote
Dutch_Master wrote:
Brother has excellent Linux support, try re-installing the correct driver:
http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/index.html


Hi I've tried that - lots of nothing happened - as I said the CUPS web interface is reporting all my jobs as completed and there's plenty of paper - I can ping it - stumped here as it was fine last time I used it. One thing I noticed is if I try to print a test page I get a "/usr/lib/cups/filter/bannertops failed" failed message
Back to top
View user's profile Send private message
Dutch_Master
LXF regular


Joined: Tue Mar 27, 2007 2:49 am
Posts: 2354
PostPosted: Mon Jan 07, 2013 2:37 pm    Post subject: Reply with quote
Purge CUPS and re-install that then. Otherwise, try a later version from the CUPS people (not the version in your distro's repo)
Back to top
View user's profile Send private message
pk_fox
LXF regular


Joined: Wed Apr 13, 2005 2:38 pm
Posts: 205
Location: Surrey, UK
PostPosted: Mon Jan 07, 2013 3:06 pm    Post subject: Reply with quote
Dutch_Master wrote:
Purge CUPS and re-install that then. Otherwise, try a later version from the CUPS people (not the version in your distro's repo)


Hi thanks for your help, how do I purge CUPS ?
Back to top
View user's profile Send private message
Dutch_Master
LXF regular


Joined: Tue Mar 27, 2007 2:49 am
Posts: 2354
PostPosted: Tue Jan 08, 2013 12:58 am    Post subject: Reply with quote
Via yum. Search for the CUPS package then mark it for complete removal.
Back to top
View user's profile Send private message
pk_fox
LXF regular


Joined: Wed Apr 13, 2005 2:38 pm
Posts: 205
Location: Surrey, UK
PostPosted: Tue Jan 08, 2013 8:47 am    Post subject: Reply with quote
Dutch_Master wrote:
Via yum. Search for the CUPS package then mark it for complete removal.


Hi, I've removed and reinstalled CUPS but things are still broken - it must be a Fedora thing

EDIT

Have found some info on Google it seems quite a few people are having problems similar to mine ( no jokes please ) and seem to think it's a CUPS issue ( which would make sense )
Back to top
View user's profile Send private message
ferrari



Joined: Tue May 03, 2005 12:09 pm
Posts: 97
PostPosted: Thu Jan 10, 2013 8:39 am    Post subject: Reply with quote
Is your issue with all print jobs, or just printing pdf-related printing (including browser printing)? There was a similar issue reported in the openSUSE Forums recently as a result of a regression with CUPS and poppler. This will affect other distros too:

https://forums.opensuse.org/english/get-technical-help-here/applications/481656-usr-lib-cups-filter-pdftops-failed-webbrowser.html

Here's the bug report:

https://bugzilla.novell.com/show_bug.cgi?id=795582
Back to top
View user's profile Send private message
pk_fox
LXF regular


Joined: Wed Apr 13, 2005 2:38 pm
Posts: 205
Location: Surrey, UK
PostPosted: Thu Jan 10, 2013 10:21 am    Post subject: Reply with quote
ferrari wrote:
Is your issue with all print jobs, or just printing pdf-related printing (including browser printing)? There was a similar issue reported in the openSUSE Forums recently as a result of a regression with CUPS and poppler. This will affect other distros too:

https://forums.opensuse.org/english/get-technical-help-here/applications/481656-usr-lib-cups-filter-pdftops-failed-webbrowser.html

Here's the bug report:

https://bugzilla.novell.com/show_bug.cgi?id=795582


Hi there, my problem is I can't print anything not even a test page, as I stated earlier the printer was working perfectly until recently, then I updated Fedora a couple of times via yum and now I can't print, I can ping the printer and access its web control panel it just will not print - if I connect it to a Windows PC it works perfectly so I know its not the printer - very strange
Back to top
View user's profile Send private message
nelz
Moderator


Joined: Mon Apr 04, 2005 12:52 pm
Posts: 8002
Location: Warrington, UK
PostPosted: Thu Jan 10, 2013 12:23 pm    Post subject: Reply with quote
Anything useful in /var/log/cups?
_________________
Unix is user-friendly. It's just very selective about who it's friends are.
Back to top
View user's profile Send private message
ferrari



Joined: Tue May 03, 2005 12:09 pm
Posts: 97
PostPosted: Thu Jan 10, 2013 7:20 pm    Post subject: Reply with quote
Are you connected via USB or ethernet? Please post your printer config from /etc/cups/printers.conf, and maybe a good idea to confirm that you still have the Brother driver packages present
Code:
# rpm -qa|grep 2270
Back to top
View user's profile Send private message
ferrari



Joined: Tue May 03, 2005 12:09 pm
Posts: 97
PostPosted: Thu Jan 10, 2013 7:34 pm    Post subject: Reply with quote
If you need to, the verbosity of the CUPS log can be increased by editing the 'LogLevel' directive in /etc/cups/cupsd.conf from 'warn' or 'info' to 'debug' like this
Code:
LogLevel debug


The log of interest is /var/log/cups/error_log
Back to top
View user's profile Send private message
View previous topic :: View next topic  
Display posts from previous:   
Post new topic   Reply to topic    Linux Format forums Forum Index -> Help! All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
Linux Format forums topic RSS feed 


Powered by phpBB © 2001, 2005 phpBB Group


Copyright 2011 Future Publishing, all rights reserved.


Web hosting by UKFast