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Where is my magazine(163, 164, 165, 166, 167 and 168 missing

 
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Jaso



Joined: Sat Dec 15, 2012 2:31 am
Posts: 4

PostPosted: Fri Feb 01, 2013 11:49 am    Post subject: Where is my magazine(163, 164, 165, 166, 167 and 168 missing Reply with quote

I haven't received my Linux Format for ages now. Last issue was 162.

I had a subscription to Sweden and me and my missus moved to UK. So my missus contacted my favorite magazines and asked for a redirection. But there was NO confirmation, no reply what so ever.

So we spent 99.99 on 4 issues of Linux Format.

Upset and disappointed....
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Jaso



Joined: Sat Dec 15, 2012 2:31 am
Posts: 4

PostPosted: Fri Feb 01, 2013 5:17 pm    Post subject: Reply with quote

Obviously Linux Format do not care about their readers since there is no reply what so ever.

If i would publish a magazine, i would make sure that the distributor would take care of my customers, or at least correct the mistake.

Since My Favourite Magazines has not done what they should have, i am requesting help here.
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Ram
LXF regular


Joined: Thu Apr 07, 2005 10:44 pm
Posts: 1672
Location: Guisborough

PostPosted: Fri Feb 01, 2013 5:36 pm    Post subject: Reply with quote

You wait 6 month to complain... then scream after a couple of hours of your first post.
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Jaso



Joined: Sat Dec 15, 2012 2:31 am
Posts: 4

PostPosted: Fri Feb 01, 2013 5:42 pm    Post subject: Reply with quote

Ram wrote:
You wait 6 month to complain... then scream after a couple of hours of your first post.


Excuse me. But as i posted before, i have NOT waited 6 months, we have contacted My Favourite Magazines to change the address, but they did nothing.

And are you a member or staff/Future Publishing? Also if you don't have anything constructive to say, please do not post. Smile
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Dutch_Master
LXF regular


Joined: Tue Mar 27, 2007 2:49 am
Posts: 2435

PostPosted: Fri Feb 01, 2013 5:46 pm    Post subject: Reply with quote

This forum is not the right place to contact the publisher. As you're in the UK now, why haven't you picked up a phone and gave them a ring? As you could have done when you got there in the first place, all those months ago...

So, stop whining to people who have nothing to do with your problem and take responsibility yourself... (gosh, that sounds like a certain J. Clarkson, isn't it? Razz)
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Jaso



Joined: Sat Dec 15, 2012 2:31 am
Posts: 4

PostPosted: Fri Feb 01, 2013 5:51 pm    Post subject: Reply with quote

Dutch_Master wrote:
This forum is not the right place to contact the publisher. As you're in the UK now, why haven't you picked up a phone and gave them a ring? As you could have done when you got there in the first place, all those months ago...

So, stop whiling to people who have nothing to do with your problem and take responsibility yourself... (gosh, that sounds like a certain J. Clarkson, isn't it? Razz)


Hmmm, let me see, what is this section called... Oh yes "Magazines and coverdiscs".. Wink

My favourite Magazines is owned and operated by Future Publishing whom surprise surprise publishes Linux Format.

And i will also quote Jezza: How hard can it be? Wink
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Ram
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Joined: Thu Apr 07, 2005 10:44 pm
Posts: 1672
Location: Guisborough

PostPosted: Fri Feb 01, 2013 5:58 pm    Post subject: Reply with quote

No I'm not a staff member but a satisfied customer.
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wyliecoyoteuk
LXF regular


Joined: Sun Apr 10, 2005 11:41 pm
Posts: 3452
Location: Birmingham, UK

PostPosted: Fri Feb 01, 2013 7:37 pm    Post subject: Reply with quote

This is a forum.It is provided and maintained by Linux Format's publishers to enable discussion amongst the readers.
It may surprise you, but although it is provided by Linux Format, it is not monitored 24 hours a day by their staff.
The Linux Format writers do pop in from time to time, but it hardly surprising if they have not read your post on a Friday afternoon at the end of the month.
Expect replies to phone calls or emails, but don't expect instant response to a posting on a public forum which rarely gets more than 20 posts a day
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Dutch_Master
LXF regular


Joined: Tue Mar 27, 2007 2:49 am
Posts: 2435

PostPosted: Sat Feb 02, 2013 5:58 pm    Post subject: Reply with quote

Jaso wrote:
And i will also quote Jezza: How hard can it be? Wink
Exactly, just pick up the d*mn phone Rolling Eyes
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towy71
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Joined: Wed Apr 06, 2005 3:11 pm
Posts: 4261
Location: wild West Wales

PostPosted: Sat Feb 02, 2013 6:42 pm    Post subject: Reply with quote

Perhaps this had better stop now thanks Wink I'm sure the message will get through eventually Very Happy
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