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Thunderbird 17.0.7 problem

 
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catgate
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Joined: Wed Jul 19, 2006 7:45 pm
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PostPosted: Wed Jul 10, 2013 11:59 am    Post subject: Thunderbird 17.0.7 problem Reply with quote

I was updated to Thunderbird 17.0.7 a few days ago, since when I have been getting a message :-

Unable to establish TLS connection to POP3 server. The server may be down or may be incorrectly configured. Please verify the correct configuration in the Server Settings for your mail server in the Account Settings window and try again.

Now having "Upgraded" since 6.06 Dapper I have never altered my settings and before I go charging in a stirring things up I would like to know if anyone else has had this message since this update.

I first assumed that there was a problem with BT (yes, I know BT, is in itself one huge problem, but I meant one specific to btinternet,com). So I went through the purgatory of disembodied voices and button pushing until I landed in over there.

The little man In far away assured me that there was nothing wrong with BT (as always) and it must be my settings. And so to prove it he got me to log into my old standby Yahoo account, using my BT identity and password. and sent me a message ...which I received.

I also received messages that I had received on my btinternet.com account prior to it's going down.

As usual any suggestions will be received with gratitude.
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towy71
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Joined: Wed Apr 06, 2005 3:11 pm
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Location: wild West Wales

PostPosted: Wed Jul 10, 2013 2:26 pm    Post subject: Reply with quote

Really go to the server settings and make sure the port is 110 and connection security is set to none, these are how it is on my box and on all my neighbours too (I'm the local geek Rolling Eyes )
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catgate
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Joined: Wed Jul 19, 2006 7:45 pm
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Location: Just over there, in that corner.

PostPosted: Wed Jul 10, 2013 3:39 pm    Post subject: Reply with quote

Thank you for your quick reply, towy71.

The incoming port is 110.

As far as security goes "Digital signing" and "Encryption" are clear, but under "Certificates" there is a long list of certificates. Similarly under "Authorities" there are enough Authorities to run the United Nations.
Should I get rid of these "Certificates" and "Authorities"?
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towy71
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PostPosted: Wed Jul 10, 2013 9:21 pm    Post subject: Reply with quote

In the same dialogue box under Connection settings There is a drop down menu for security settings, make sure the the "none" option is showing
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catgate
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Joined: Wed Jul 19, 2006 7:45 pm
Posts: 1037
Location: Just over there, in that corner.

PostPosted: Wed Jul 10, 2013 10:44 pm    Post subject: Reply with quote

Done!
I suppose the setting that was there was a default thing that came with the update.
Thanks again, Towi71.
I feel " (I'm the local geek Rolling Eyes yes)" is a very understated statement!!
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