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Damaged LXF in the Post

 
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Erin
LXF regular


Joined: Thu Apr 07, 2005 8:35 pm
Posts: 141
Location: The Olde Smoke south of the River

PostPosted: Sat Aug 20, 2005 10:37 pm    Post subject: Damaged LXF in the Post Reply with quote

Who do we need to inform that the Mail have royally bugg£r£d my copy of LXF again? Do we tell LXF, if so who? Or is it the Mail, if so who?

Thanks for any advice.
Erin
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nelz
Site admin


Joined: Mon Apr 04, 2005 12:52 pm
Posts: 8455
Location: Warrington, UK

PostPosted: Sat Aug 20, 2005 11:03 pm    Post subject: RE: Damaged LXF in the Post Reply with quote

I know the Royal Mail won't help. As far as they are concerned, their contract is with the sender. I'd contact the subscriptions department.
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Erin
LXF regular


Joined: Thu Apr 07, 2005 8:35 pm
Posts: 141
Location: The Olde Smoke south of the River

PostPosted: Sun Aug 21, 2005 9:35 am    Post subject: RE: Damaged LXF in the Post Reply with quote

Okay nelz, thank you. It is annoying because it is obvious they've bent it to get it through the letterbox. Don't see why Future should be liable.

Erin
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nelz
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Joined: Mon Apr 04, 2005 12:52 pm
Posts: 8455
Location: Warrington, UK

PostPosted: Sun Aug 21, 2005 9:52 am    Post subject: RE: Damaged LXF in the Post Reply with quote

It's not that Future are liable, it is that they are the Royal Mail's customer. They paid for it to be delivered properly, so they are the only ones who can complain when it isn't.
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Erin
LXF regular


Joined: Thu Apr 07, 2005 8:35 pm
Posts: 141
Location: The Olde Smoke south of the River

PostPosted: Sun Aug 21, 2005 12:58 pm    Post subject: RE: Damaged LXF in the Post Reply with quote

Message sent. Think that gets me is most issues since I've been here are fine, just these last two that aren't.
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mugstar
LXF regular


Joined: Mon Apr 11, 2005 1:43 am
Posts: 184
Location: Scotland

PostPosted: Sun Aug 21, 2005 2:42 pm    Post subject: Reply with quote

Speaking as an ex-postie, if you can make a persistent nuisance of yourself at the local delivery office, eventually they'll put a notice up on the sorting frame for your walk warning whoever is delivering not to bend stuff for delivery to your address. If you complain at the delivery office manager enough, eventually the path of least effort for him is to stop his staff trashing your post.
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