Linux Format forums

Erin · Posted: Sat Aug 20, 2005 10:37 pm Post subject: Damaged LXF in the Post

Who do we need to inform that the Mail have royally bugg£r£d my copy of LXF again? Do we tell LXF, if so who? Or is it the Mail, if so who?

Thanks for any advice.
Erin
_________________
Just beneath my skin I'm screaming. Faithless::Insomnia.
Dual PIII 550 with Ubuntu [semi-bleeding].

nelz · Posted: Sat Aug 20, 2005 11:03 pm Post subject: RE: Damaged LXF in the Post

I know the Royal Mail won't help. As far as they are concerned, their contract is with the sender. I'd contact the subscriptions department.
_________________
Unix is user-friendly. It's just very selective about who it's friends are.

Erin · Posted: Sun Aug 21, 2005 9:35 am Post subject: RE: Damaged LXF in the Post

Okay nelz, thank you. It is annoying because it is obvious they've bent it to get it through the letterbox. Don't see why Future should be liable.

Erin
_________________
Just beneath my skin I'm screaming. Faithless::Insomnia.
Dual PIII 550 with Ubuntu [semi-bleeding].

nelz · Posted: Sun Aug 21, 2005 9:52 am Post subject: RE: Damaged LXF in the Post

It's not that Future are liable, it is that they are the Royal Mail's customer. They paid for it to be delivered properly, so they are the only ones who can complain when it isn't.
_________________
Unix is user-friendly. It's just very selective about who it's friends are.

Erin · Posted: Sun Aug 21, 2005 12:58 pm Post subject: RE: Damaged LXF in the Post

Message sent. Think that gets me is most issues since I've been here are fine, just these last two that aren't.
_________________
Just beneath my skin I'm screaming. Faithless::Insomnia.
Dual PIII 550 with Ubuntu [semi-bleeding].

mugstar · Posted: Sun Aug 21, 2005 2:42 pm Post subject:

Speaking as an ex-postie, if you can make a persistent nuisance of yourself at the local delivery office, eventually they'll put a notice up on the sorting frame for your walk warning whoever is delivering not to bend stuff for delivery to your address. If you complain at the delivery office manager enough, eventually the path of least effort for him is to stop his staff trashing your post.