I'm looking for a simple way to provide a remote machine take over, via the internet.
Why? I have converted my dad's machine to Ubuntu, and I need to support it, but 4hrs drive each way to solve dumb questions is a little OTT.
I've been playing with linux for a while, at the (GUI level). I can follow "ho to's" to get stuff working, but am by no means a command line junky!
I read the latest remote access guides in the magazine, but a short way into the subject I was lost.
I've managed to get local remote access working, but as soon as you put a router and the web in the equation it's way to hard.
My (simple) vision is to have a program on the target machine run which authenticates to a server somewhere with it's IP address etc. Then from my home I run a program which collects the details and routes back to the target - a passwords later and away we go!
Of course this needs to be simple enough that I can talk my dad through loading the software himself, so no command lines - it's got to be idiot proof!
This would encourage me to load linux on more machines, as remote support is way way easier than sitting there with the user "helping"
I'm using Ubuntu 9.10