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Troubles accessing to the subscriber area

 
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Haakin
LXF regular


Joined: Tue Jun 21, 2005 10:40 am
Posts: 287
Location: Lleida (Spain, Europe)

PostPosted: Sun Mar 29, 2009 10:14 pm    Post subject: Troubles accessing to the subscriber area Reply with quote

Hi!

I'm a subscriber and a few minutes ago I tried to access to the subscriber area of the Archives. I typed my subscription number and last name but the system didn't recognise me Sad

Any known problem? Maybe it's related to the transition to .com...

Javier
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English is not my mother tongue. So, be ready to read bad grammar and limited vocabulary Sad
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ollie
Moderator


Joined: Mon Jul 25, 2005 12:26 pm
Posts: 2749
Location: Bathurst NSW Australia

PostPosted: Mon Mar 30, 2009 12:53 am    Post subject: RE: Troubles accessing to the subscriber area Reply with quote

I've logged into the subscriber area of the archives from the .com site and I could access the extra archives.
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Haakin
LXF regular


Joined: Tue Jun 21, 2005 10:40 am
Posts: 287
Location: Lleida (Spain, Europe)

PostPosted: Mon Mar 30, 2009 6:59 am    Post subject: Reply with quote

Hi,

It seems that the answer is that I'm too stupid. I think that yesterday I put the number of my... SFX subscription.

Javier
_________________
English is not my mother tongue. So, be ready to read bad grammar and limited vocabulary Sad
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Pollywog



Joined: Fri Jan 02, 2009 10:00 pm
Posts: 11

PostPosted: Tue May 05, 2009 7:49 pm    Post subject: Reply with quote

Haakin, I remember reading somewhere that there is or might be a letter that follows the numbers, and that the letter should not be entered when you enter your subscriber number.
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bludstem



Joined: Thu May 21, 2009 7:28 pm
Posts: 1

PostPosted: Thu May 21, 2009 7:32 pm    Post subject: Reply with quote

my subscription # wont log me in help?
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M-Saunders
LXF regular


Joined: Mon Apr 11, 2005 1:14 pm
Posts: 2893

PostPosted: Fri May 22, 2009 9:26 am    Post subject: Reply with quote

Bludstem,

Email me (Mike DOT Saunders AT futurenet DOT com) with your information and I'll look into it.

M
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