Linux Format forums Forum Index Linux Format forums
Help, discussion, magazine feedback and more
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Easy remote support. Idea for a tutorial?

 
Post new topic   Reply to topic    Linux Format forums Forum Index -> This Website
View previous topic :: View next topic  
Author Message
phill



Joined: Sun Jan 03, 2010 10:00 am
Posts: 2
Location: kent, uk

PostPosted: Sun Jan 03, 2010 10:15 am    Post subject: Easy remote support. Idea for a tutorial? Reply with quote

Hi there,

I'm looking for a simple way to provide a remote machine take over, via the internet.

Why? I have converted my dad's machine to Ubuntu, and I need to support it, but 4hrs drive each way to solve dumb questions is a little OTT.

I've been playing with linux for a while, at the (GUI level). I can follow "ho to's" to get stuff working, but am by no means a command line junky!

I read the latest remote access guides in the magazine, but a short way into the subject I was lost.

I've managed to get local remote access working, but as soon as you put a router and the web in the equation it's way to hard.

My (simple) vision is to have a program on the target machine run which authenticates to a server somewhere with it's IP address etc. Then from my home I run a program which collects the details and routes back to the target - a passwords later and away we go!

Of course this needs to be simple enough that I can talk my dad through loading the software himself, so no command lines - it's got to be idiot proof! Very Happy

This would encourage me to load linux on more machines, as remote support is way way easier than sitting there with the user "helping"

I'm using Ubuntu 9.10

Thanks

Phill
Back to top
View user's profile Send private message
nelz
Site admin


Joined: Mon Apr 04, 2005 12:52 pm
Posts: 8457
Location: Warrington, UK

PostPosted: Sun Jan 03, 2010 12:10 pm    Post subject: Reply with quote

You can use dyndns.org to give a fixed hostname to a dynamic IP address. Much of what you ask is covered in LXF129.
_________________
"Insanity: doing the same thing over and over again and expecting different results." (Albert Einstein)
Back to top
View user's profile Send private message
LeeNukes
LXF regular


Joined: Sun Jun 21, 2009 9:11 pm
Posts: 954
Location: At the bar

PostPosted: Sun Jan 03, 2010 5:31 pm    Post subject: Reply with quote

You can also wait a while until I get Totally Remote developed. Wink
_________________
Join GiffGaff and get 5 free credit
Back to top
View user's profile Send private message
phill



Joined: Sun Jan 03, 2010 10:00 am
Posts: 2
Location: kent, uk

PostPosted: Sun Jan 03, 2010 5:48 pm    Post subject: Reply with quote

Thanks for the swift answers guys, LXF129 sounds great, I'll make sure I read it in detail, also totally remote could well be even easier Very Happy

Phill
Back to top
View user's profile Send private message
Ram
LXF regular


Joined: Thu Apr 07, 2005 10:44 pm
Posts: 1670
Location: Guisborough

PostPosted: Mon Jan 04, 2010 1:57 pm    Post subject: Reply with quote

nelz wrote:
You can use dyndns.org to give a fixed hostname to a dynamic IP address. Much of what you ask is covered in LXF129.


nelz... are you referring to the article " Remote Control for your home system", if so then it was LXF127.
_________________

lubuntu LXDE 13.10 running on AMD Phenom II*4; ASUS Crosshair III Formula MB; 4 GB Ram.....
Back to top
View user's profile Send private message MSN Messenger
nelz
Site admin


Joined: Mon Apr 04, 2005 12:52 pm
Posts: 8457
Location: Warrington, UK

PostPosted: Mon Jan 04, 2010 2:32 pm    Post subject: Reply with quote

I'm referring to something appearing in LXF129.
_________________
"Insanity: doing the same thing over and over again and expecting different results." (Albert Einstein)
Back to top
View user's profile Send private message
Weatherlawyer



Joined: Fri Nov 27, 2009 2:24 pm
Posts: 54
Location: Stoke on Trent, England.

PostPosted: Tue Feb 16, 2010 11:27 am    Post subject: Reply with quote

LeeNukes wrote:
You can also wait a while until I get Totally Remote developed. Wink


Please hurry. I can't take it!
_________________
I would very much like to be nice. If this is not your day, I am sorry about that.
Back to top
View user's profile Send private message
ollie
Moderator


Joined: Mon Jul 25, 2005 12:26 pm
Posts: 2749
Location: Bathurst NSW Australia

PostPosted: Tue Feb 16, 2010 11:46 am    Post subject: Reply with quote

nelz wrote:
I'm referring to something appearing in LXF129.


Page 69 - Hotpicks - Usermin, although you are probably better off installing using your distros package manager. Wink
Back to top
View user's profile Send private message
nelz
Site admin


Joined: Mon Apr 04, 2005 12:52 pm
Posts: 8457
Location: Warrington, UK

PostPosted: Tue Feb 16, 2010 1:10 pm    Post subject: Reply with quote

That's not it either Wink
_________________
"Insanity: doing the same thing over and over again and expecting different results." (Albert Einstein)
Back to top
View user's profile Send private message
ollie
Moderator


Joined: Mon Jul 25, 2005 12:26 pm
Posts: 2749
Location: Bathurst NSW Australia

PostPosted: Wed Feb 17, 2010 11:03 am    Post subject: Reply with quote

OK, The Big Question, page 108 Remote Access using VNC Rolling Eyes

Laughing Laughing Laughing
Back to top
View user's profile Send private message
nelz
Site admin


Joined: Mon Apr 04, 2005 12:52 pm
Posts: 8457
Location: Warrington, UK

PostPosted: Wed Feb 17, 2010 11:45 am    Post subject: Reply with quote

Now if you'd started reading the magazine for the back you'd have got there much sooner Razz
_________________
"Insanity: doing the same thing over and over again and expecting different results." (Albert Einstein)
Back to top
View user's profile Send private message
ollie
Moderator


Joined: Mon Jul 25, 2005 12:26 pm
Posts: 2749
Location: Bathurst NSW Australia

PostPosted: Wed Feb 17, 2010 11:58 am    Post subject: Reply with quote

It's "Downunder!" not back-to-front Razz
Back to top
View user's profile Send private message
wyliecoyoteuk
LXF regular


Joined: Sun Apr 10, 2005 11:41 pm
Posts: 3444
Location: Birmingham, UK

PostPosted: Wed Feb 17, 2010 4:02 pm    Post subject: Reply with quote

How about Hamachi for linux?
_________________
The sig between the asterisks is so cool that only REALLY COOL people can even see it!

*************** ************
Back to top
View user's profile Send private message
Dutch_Master
LXF regular


Joined: Tue Mar 27, 2007 2:49 am
Posts: 2431

PostPosted: Wed Feb 17, 2010 4:18 pm    Post subject: Reply with quote

ollie wrote:
It's "Downunder!" not back-to-front Razz
So you read it upside-down? Rolling Eyes

Mr. Green
Back to top
View user's profile Send private message
ollie
Moderator


Joined: Mon Jul 25, 2005 12:26 pm
Posts: 2749
Location: Bathurst NSW Australia

PostPosted: Thu Feb 18, 2010 11:12 am    Post subject: Reply with quote

Dutch_Master wrote:
ollie wrote:
It's "Downunder!" not back-to-front Razz
So you read it upside-down? Rolling Eyes

Mr. Green


Well, it would be upside down compared to the way you read it, basically the top points at the Southern Cross Razz
Back to top
View user's profile Send private message
View previous topic :: View next topic  
Display posts from previous:   
Post new topic   Reply to topic    Linux Format forums Forum Index -> This Website All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
Linux Format forums topic RSS feed 


Powered by phpBB © 2001, 2005 phpBB Group


Copyright 2011 Future Publishing, all rights reserved.


Web hosting by UKFast