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Subscription Renewal Prices

 
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mediamgl



Joined: Sat Apr 08, 2006 11:54 pm
Posts: 33

PostPosted: Sun Jan 08, 2012 6:57 pm    Post subject: Subscription Renewal Prices Reply with quote

Hi.

My current Linux Format subscription finishes soon. I received the email notification with a link to my 'special renewal offer', but the renewal price quoted is higher than a new subscription.

I looked on the subscription page in the latest magazine and it is cheaper than the link that I was given (and consistent with the Linux Format website price).

When I look on myfavouritemagazines.co.uk it quotes yet another price, and then when I use my credentials and logon, prices are updated yet again.

What gives? Why are renewal prices higher than a new subscription? Why do the prices fluctuate so? Question
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Rhakios
Moderator


Joined: Thu Apr 07, 2005 12:18 am
Posts: 7633
Location: Midlands, UK

PostPosted: Sun Jan 08, 2012 9:32 pm    Post subject: Re: Subscription Renewal Prices Reply with quote

mediamgl wrote:

What gives? Why are renewal prices higher than a new subscription?


Anglers bait the hook, they have no use for bait once the fish is landed. Wink
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Bye, Rhakios
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katystar



Joined: Wed Dec 09, 2009 2:51 pm
Posts: 62
Location: Bath

PostPosted: Mon Jan 09, 2012 9:29 am    Post subject: Reply with quote

Thanks for bringing the renewal letter you received to my attention. If you could email me (katy.robinson@futurenet.com) details I will speak to our retention team for you about this matter.

The subscription prices we are currently advertising on the website are part of our January sale, our standard prices will revert back from 1st Feb.

Regards,
Katy
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Katy Robinson
Direct Marketing Product Manager
Linux Format magazine
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