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Still not recieved issue 179 January & oddities

 
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BluePenguin



Joined: Fri Jan 03, 2014 2:11 pm
Posts: 3

PostPosted: Fri Jan 03, 2014 5:44 pm    Post subject: Still not recieved issue 179 January & oddities Reply with quote

Like the mag, reading for a while, but issue 179 has some strange stuff

News section, page 8, about Ubuntu: "GNOME 3.8 is kept from the 13.10 release and includes Gnome style apps".

What does this even mean? The whole text reads like it was written by someone who doesn't know what Ubuntu and Gnome are. So Gnome 3.8 isn't included in Ubuntu 13.10, but it also includes programs with a Gnome style? Like all Gnome releases do?

Gaming feature, page 48: "SDL invokes the X library for things such as in-game audio"

Bzzt - X has nothing to do with audio whatsoever
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ChrisThornett
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Joined: Thu Jun 06, 2013 9:43 am
Posts: 64
Location: Bath

PostPosted: Mon Jan 06, 2014 9:23 pm    Post subject: Reply with quote

Apologises, yes I should have used graphics or windowing as an example.
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DavidMcCrossan
LXF regular


Joined: Fri Aug 19, 2005 10:46 am
Posts: 326

PostPosted: Thu Jan 09, 2014 3:30 pm    Post subject: Oddities in issues 179 January Reply with quote

I still have not received it.

Odd or wot?

This happens year after year.

Has it even been sent?

Please do not give me apologies - they are cheap. Solutions require more effort.

David
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ChrisThornett
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Joined: Thu Jun 06, 2013 9:43 am
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Location: Bath

PostPosted: Thu Jan 09, 2014 5:32 pm    Post subject: Reply with quote

Yes, it should have arrived some time ago and shouldn't be happening.

Try calling this number - 01604 251045. That's for new subscribers but I assume you can still talk to the right person. The official number (0844 848 2852) costs money, which, in my book, is wrong considering it's a mistake the company has made and need to rectify.

Hope that helps.

Chris
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DavidMcCrossan
LXF regular


Joined: Fri Aug 19, 2005 10:46 am
Posts: 326

PostPosted: Mon Jan 20, 2014 2:17 pm    Post subject: Oddities in issues 179 January Reply with quote

Jan 20th and I still have not received either the Christmas issue, nor the later one.

It has been like this in Spain for about 3 years, altho´ the much-missed KatyStar was truly good at sorting out the carriers.

I have been a reader for 12 years, and a sub for about 10 and I still have a little while to run before I will out of steam - and patience.

LXF clearly could not give a monkey´s buncle about it´s subs.

David
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Fíona



Joined: Sun Mar 09, 2008 5:29 pm
Posts: 56
Location: Netherlands

PostPosted: Mon Jan 20, 2014 5:34 pm    Post subject: Reply with quote

Yes, those were the days, when Katy Star sorted out the problems.
Fortunately my mags have arrived safe and sound a bit further north David, in the Netherlands. My sub is up around now, to renew or not renew, that is the question.
I believe there's a new kid on the block that's called linux voice.
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nelz
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Joined: Mon Apr 04, 2005 12:52 pm
Posts: 8456
Location: Warrington, UK

PostPosted: Mon Jan 20, 2014 11:18 pm    Post subject: Reply with quote

It's an unfortunate fact that magazines need people like Katy to sort out their subscription departments. Of all the magazines I have worked with, subscriptions have been the major complaint from readers of all but one. What was different about the one is that they were a small operation that handled subscriptions in house instead of outsourcing them.

Not only does that result in poorer service, but it also makes it very difficult for individual magazines to do anything about it.
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DavidMcCrossan
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Joined: Fri Aug 19, 2005 10:46 am
Posts: 326

PostPosted: Tue Jan 21, 2014 2:33 pm    Post subject: Oddities in issues 179 January Reply with quote

Bless you Nelz, I have complete confidence that you have hit the nail on the head.

Unfortunately I can see no solution but to walk away, shame it had to come to this.

Many thanks for your help and guidance in the past.

Best

David
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ChrisThornett
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Joined: Thu Jun 06, 2013 9:43 am
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PostPosted: Tue Jan 21, 2014 2:44 pm    Post subject: Reply with quote

Yeah, it's pretty frustrating as it's got nothing to do with the editorial team at all and shouldn't be happening on a regular basis. Mad
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DavidMcCrossan
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Joined: Fri Aug 19, 2005 10:46 am
Posts: 326

PostPosted: Mon Jan 27, 2014 3:29 pm    Post subject: Oddities in issues 179 January Reply with quote

I gratefully ack receipt of Xmas and January editions this day!

I am slavering at the tho´t of the Mint 16 32+ Cinnamon2....

My new PC sits waiting for the DVD.

Many thanx

David
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DavidMcCrossan
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Joined: Fri Aug 19, 2005 10:46 am
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PostPosted: Mon Jan 27, 2014 3:31 pm    Post subject: Oddities in issues 179 January Reply with quote

Oops....

Mint 64 bit + Cinnamon 2.

There´s excited...

David
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DavidMcCrossan
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Joined: Fri Aug 19, 2005 10:46 am
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PostPosted: Mon Feb 17, 2014 2:45 pm    Post subject: Oddities in issues 179 January Reply with quote

I gratefully ack receipt of issue 181 this day.

So Mint 16 is only 32-bit. It will fly on my new Beast!

Best

David
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