I run our hotline, and those are pretty tame.
is where you read the real name and shame. Some of my client howlers are on there, are you?
Here is my most recent favourite:
Installing MFPs on an insurance broker's network, at a small satellite site, their server is still NT4, (pending upgrade) so we have to install 12 pcs with local drivers over a tcp/ip port.
2 of us go to each PC in turn and login as administrator (suppose the fact that they just gave us the admin password should have warned us), install the print driver and the lanfax driver (all downloaded from the MFPs) configure the accessories and the presets so they can do their letterhead jobs, etc.
logout, job done.....
Except when the users come back from lunch there is a great clamour. Nobody can log in!!!
Initial panic, trying to think what we could have done to trash user logins.
So I go to a user...let's call him Robert Smith
"Can you try and login for me?"
"No, its asking for a user name and password,I don't know it"
Asking the admin staff, I establish that his user name is robert, and his password is...robert!
Turns out that this guy has been using the same username and password for 4 years, and just copies his username into the password field, but he can't remember his own name staring at him every morning!
He was not alone, the entire floor did not know their usernames or passwords (which were the same, and their own names).
I will never feel comfortable dealing with an insurance broker again.
The sig between the asterisks is so cool that only REALLY COOL people can even see it!